Surrey Heath Police advice I’m intending to follow

In that huge communiqué from Surrey Heath neighbourhood Police team in my previous article are a couple of bits of advice I’m intending to follow.

Best not to get too paranoid about the crime. Surrey Heath remains one of the safest boroughs in the country. It also has the most active Neighbourhood Watch groups in the country.

Now about the couple of items of advice to protect our home from crime.

1. We have a garden shed. It contains, like most people’s, garden pots, gloves, odds and ends, stuff to make plants grow and garden tools. It’s the garden tools that need protecting, not necessarily for their own sake, but for their ability to be used to force entry into your home. Here’s what the Police recommend in the communique,

Sheds. These have been attacked a lot and on one occasion garden tools taken and used to break into the house.  We always forget sheds, (that’s is my next project at home), but if our tools are not in a solid shed (ideally with no windows), with a good quality lock fitted with security screws or bolts, then the criminal has all they need to get in our homes.

Good, our shed has no window. It does have a padlock – a cheap one, maybe it’s worth spending £15 or so, to improve it. What it doesn’t have is security screws or bolts.  I’ll need to study what tamper free screw I need, but seems like a good idea

2. We have some outdoor chairs. This is what the Police communique warns I should do with them,

Garden chairs have been used to smash windows, so keep them chained up as well.
If replacing your windows or patio doors, consider laminated glass and install PAS 24 2016 standard. Consider anti shatter film on existing glazing. Upgrade your front and rear locks to TS007 3 star standard.

Hmm, there’s a lot to consider there. The rear of our house is not as exposed as some, so I might not do all that they recommend. Though the chaining of the chairs seems a good idea.

Surrey Heath Neighbourhood Police let you know what’s happening in your community

This Surrey Heath Neighbourhood Police communique is huge, covering a wide range of issues. I show it here as an example of what you too can receive by email if you sign up to the InTheKnow service.

How to join the InTheKnow community is described near the end of this long communique. To save you that trouble, here it is,

If you are receiving this information from the Police having been forwarded by a member of In the Know, why not join yourself.  You can keep in touch with what’s happening in your local area by signing up for information from .  From the Police you will receive witness appeals, crime updates and prevention advice, and news about what is going on in the parts of Surrey that interest you.

Surrey Heath Neighbourhood Police Communique No84

February 2019/ Issue 84
Surrey Heath Police Activity
Press Release:  Appeal for witnesses following a serious collision in Deepcut
Press Release: Did you witness what happened to a woman on Pembroke Broadway, Camberley this morning?
Press Release:  Woman from Pembroke Broadway, Camberley incident traced, found safe and well
Witness appeal – assault Frimley High Street
Crime report analysis
Surrey Police Fraud Newsletter
County lines
County lines assessment – drug supply, vulnerability and harm
Rogue traders, scams and cold callers
Report a fraud or a scam online
Surrey Heath Neighbourhood Watch
Keeping our communities In the Know
Your Surrey Heath Neighbourhood Team – personalities, priorities, crime statistics, stop & search statistics
How you can help your Surrey Heath Neighbourhood Team
How to join the In The Know community
On the 30th January following a court hearing at Guildford Magistrate’s Court a partial closure was granted for an address in London Road, Camberley until the 29th April 2019. The vulnerable victim had been cuckooed, County Line drug dealers took over their property and used it as a base to deal drugs from. The partial closure was sought to allow the victim to remain in their property and prevent those targeting them from being allowed into the address. If anyone other than the tenant and those named on the order are found in the property then they are committing an offence and will be arrested. Positive and robust action is needed to protect vulnerable people from those who target and exploit them for financial reward amongst other things.
Appeal for witnesses following a serious collision in Deepcut.  Issue Date: 28 January 2019
We’re appealing for witnesses following a serious collision in Deepcut on Saturday evening (26 January).  Officers were called to the parade of shops on Deepcut Bridge Road at around 8.40pm following reports of a collision between a car and a motorcycle.  The motorcycle, a Yamaha, and the car, a Nissan Micra, both caught fire following the collision.  The motorcyclist, a man in his 20’s, is thought to have life-changing injuries and remains in hospital.  The driver of the Nissan Micra was also taken to hospital with minor injuries.  The road was closed between Woodend Road and Brunswick Road until around 2am on Sunday morning while officers worked at the scene.
If you have any information on this incident, or you have any dashcam footage or CCTV, please contact Surrey Police on 101 (999 in an emergency) or , quoting reference PR/P19020688.  You can also give information, 100% anonymously, to the independent charity Crimestoppers on 0800 555 111; or through their anonymous online form:

Did you witness what happened to a woman on Pembroke Broadway, Camberley this morning?  Issue Date: 27 January 2019
We are appealing for witnesses following a concern for the welfare of a woman who was seen with two men and another woman outside the Travelodge on Pembroke Broadway, Camberley in the early hours of Sunday morning.  Concerns were initially raised by a member of the public at around 1am on Sunday, 27 January, having witnessed an altercation between the parties. It is believed that the group moved from outside the Travelodge to a secluded car park on Albert Road. A small white car was seen driving off from the location shortly after the incident took place.  The woman is described as white, approximately 20-years-old, large build, dark hair, wearing a short skirt.
Detective Sergeant David Bentley, who is investigating the incident said: “We are extremely keen to speak with anyone who may have witnessed anything suspicious around the time the incident took place.  The woman, who appeared to be in distress, was heard by witnesses to be calling for help. We are extremely concerned for her welfare and would like to check that she is ok.  If you were near the Travelodge, or Albert Road during the early hours of this morning, please contact us if you think you may have seen or heard anything. The road the incident took place on can be very busy, so if you were driving in the area please review your dash cam footage.”

Anyone with information should contact Surrey Police on 101 (999 in an emergency) or, quoting reference PR/45190009479.

Woman from Pembroke Broadway, Camberley incident traced, found safe and well.  Issue Date: 28 January 2019
As a result of our witness appeal looking to identify a woman in Camberley, officers have successfully tracked her down and we’re pleased to say she is safe and well.
We would like to thank the person who called us for bringing the matter to our attention as well as the public who have assisted our enquiries.

Can you help? We’re investigating after a 12-year-old girl was assaulted on Frimley High Street on Sunday evening (20 January).  She was approached by a teenage girl opposite the Railway Arms pub who punched her in the face a number of times and continued to do so after she fell to the floor.
If you were in the area between 7 and 8.30pm and have any information on the incident, please contact us on 101 quoting reference PR45190007144.
Please share if you know anyone who was in the area at the time.

Did you know you have the right to request a review of your ASB complaint?  Community Trigger gives victims of anti-social behaviour the right to request a review of their ASB complaints.
If you’re experiencing anti-social behaviour and have reported it three times or are part of a community that has reported five or more separate, but related anti-social incidents in the last six months, you can review and bring agencies such as the local council, police and housing providers, together to take a joined up, problem solving approach to find a solution.
If you’re suffering from ASB, don’t suffer in silence. To find out more about submitting a Community Trigger in your local area, follow the link:
If you were in the area at the time and have any information, or you have CCTV or dashcam footage, please contact Surrey Police on 101 quoting reference PR/P19020688.

The Crime Reduction Advisor & Designing Out Crime Officer has been looking at some of the crimes committed in Surrey Heath over the past three months and has produced the following advice.
Burglaries.  Almost all the burglaries have been during the day while people are out and the criminals continue to enter by forcing a rear door or smashing the glass in a patio door.
I repeat the advice I gave in October to encourage you to secure the rear of your property. Have good 1.8 metre fences and 300mm trellis on top and similar gates with a good two way lock at a central point. Make sure there are no climbing aids for the fences/gates.  This includes chaining up your wheelie bins (I have at long last got back into this habit myself). Keep trees and foliage cut back to stop climbing and giving cover for a burglar to attack your gates or doors at the front.
Garden chairs have been used to smash windows, so keep them chain up as well.
If replacing your windows or patio doors, consider laminated glass and install PAS 24 2016 standard. Consider anti shatter film on existing glazing. Upgrade your front and rear locks to TS007 3 star standard.
Alarms. We have had one alarm reported set off at a burglary and no further entry was gained.  A good quality alarm remains a major deterrent to a criminal and is well worth the investment.  Check out a local company registered with these two organisations:
National Security inspectorate (NSI)
Security Systems and Alarms Inspection Board (SSAIB)
Sheds. These have been attacked a lot and on one occasion garden tools taken and used to break into the house.  We always forget sheds, (that’s is my next project at home), but if our tools are not in a solid shed (ideally with no windows), with a good quality lock fitted with security screws or bolts, then the criminal has all they need to get in our homes.
Cars and vans. A spate of number plate thefts has occurred and tools stolen from vans.  You can fit your number plates with anti-theft screws, available from any DIY outlet. Van theft can be combated by investing a security system. Here is an example –
Electric Gates.  These have been damaged on several occasions.  If you have electric gates, always keep them well maintained and consult with your installer for any more robust upgrades.
Stolen Property.  Surrey Heath Police stopped some criminals with a large amount of stolen property on them recently.  Please consider registering your property with and or marking it with Selecta DNA. Then if the worst happens and you are broken into, we can identify your property quickly to ensure the criminals are charged and you get it back. Also signs saying ‘Our property is marked’, will be a deterrent.
Identity Theft.  We have had one instance of people seen going through wheelie bins. What were they looking for?  It is possible they were searching for paper work with the occupants’ personal details on, so as to steal their identity. I always shred anything with my family’s personal details on before I put it out for recycling, maybe I was not wasting my time!
And Finally. As a chicken and a dog owner, I was saddened to read of some dogs that had attacked and killed a large number of chickens. Our dogs our best friends, but we have a responsibility to train and secure them to ensure tragedies like this do not occur.

Mike Jones, ID 15714, Crime Reduction Advisor & Designing Out Crime Officer, Western Division, Surrey Police.
Address – Surrey Police, PO Box 101, Guildford, GU1 9PE.  Tel: 01483 636626 or 07967987908

Below is the Surrey Police fraud newsletter for January. In this edition we’re highlighting a courier fraud scam which involves fraudsters posing as police officers over the phone. We’re also pleased to let you know that the criminals behind a large-scale investment fraud with victims across the country are now behind bars
Fraud newsletter January 2019.pdf – 213.9 KB
If you suspect someone you know may be vulnerable to fraud, please share this newsletter with them.
If you or someone you know is vulnerable and has been a victim of fraud call: Surrey Police on 101 or visit

Heard of the term County Lines?  In a nutshell it’s a name given to a drug dealing methodology which involves criminal networks using phone lines to facilitate the supply of Class A drugs – frequently heroin and crack cocaine – to customers. The line becomes a valuable brand which is protected with extreme violence and intimidation which can have a devastating impact on both the community and those who become involved with them.
We are working extensively to identify and target the most serious offenders, but we need your help to ensure we have #ResilientCommunities to this activity.
If you believe you’ve seen signs of drug dealing in your community, report it. If you don’t want to speak to Police, you can call the independent charity Crimestoppers on 0800 555111, they never ask your name or trace your call.

The National Crime Agency (NCA) has recently published its fourth annual assessment into county lines drug supply, vulnerability and harm.  The report highlights how violence and control used by drug dealing networks is continuing, and the exploitation of children and vulnerable adults is increasing.
The number of lines has increased from 720 (as acknowledged in the 17/18 assessment) to around 2,000.
Children aged between 15-17 make up the bulk of the vulnerable people involved in county lines, and we know both girls and boys are groomed and exploited.  The grooming techniques seen as part of county lines are similar to what has been seen in child sexual exploitation and abuse, and often the young people don’t see themselves as victims. Instead they are flattered by the attention and gifts they receive, so are less likely to speak to law enforcement.
Exploitation methods continue to involve sexual abuse and exploitation, modern slavery and human trafficking, as well as the threat of violence and injury to ensure compliance. This makes the whole system approach to tackling county lines more important than ever before.
The impact of county lines covers all police force areas and organised crime threats, so law enforcement, government, charities and other organisations need to continue to work together to disrupt the criminal activity and safeguard the vulnerable.
Nikki Holland, Director of Investigations at the NCA and County Lines lead, said:
“Tackling county lines is a national law enforcement priority. We know that criminal networks use high levels of violence, exploitation and abuse to ensure compliance from the vulnerable people they employ to do the day-to-day drug supply activity.  Every organised crime group trafficking drugs is a business which relies on cash flow. County lines is no different. What we will continue to do with our law enforcement partners is disrupt their activity and take away their assets.  We also need to ensure that those exploited are safeguarded and understand the consequences of their involvement. This is not something law enforcement can tackle alone – the need to work together to disrupt this activity and safeguard vulnerable victims must be the priority for everyone.”
The assessment publication follows a week of coordinated law enforcement activity across the UK which resulted in over 600 arrests.  Please click pdf here (246 KB) to download a copy of the fourth annual assessment into county lines drug supply, vulnerability and harm.

Scammers, fraudsters, rogue traders – there are many names for individuals or companies that attempt to obtain money or something else of value by being misleading, coercive or by simply lying.
Rogue traders are generally those who cold call, i.e. knock without invitation and exploit people by convincing them to pay for shoddy or incomplete repair work, charging extortionate fees for their services, or threatening residents who do not comply.
Scams can take place in a number of different ways such as on your doorstep, via the post, on the phone or on the computer through the internet or email.
We expect traders to respect the wishes of householders. If they do not, it is possible that the trader commits a criminal offence under The Consumer Protection from Unfair Trading Regulations 2008. We also encourage family, friends and neighbours to look out for those around them who are vulnerable and could fall victim to rogue traders or scams.

Report a fraud
Frauds that can be reported include:
Banking fraud.
Business fraud.
Buying and investment scams.
Charity and competition frauds.
Advance fee fraud.
Identity fraud and theft.
Online fraud.
Find out more about these types of fraud by visiting the Action Fraud website.
Report a scam to trading standards
A scam is a scheme to con people out of their money. You can receive them by advert, email, internet, phone, post or even by someone knocking on your door.
Scams that can be reported include:
cold calling doorstep traders,
rogue traders,
scam or fraud
unsafe products,
scam mail and emails,
underage sales,
counterfeit products and
loan sharks etc
When reporting a scam or fraud please try to give as much as information as possible, even if you think it is not relevant or important. Please note you can remain anonymous if you wish.

By reporting a scam we can identify local trends and warn others through our social media channels such as: Twitter, Facebook and our TS Alerts.
If you would like advice, please call the Citizens Advice Consumer Helpline on 03454 04 05 06 or contact them online via the Citizen advice contact us page.

You can help the neighbourhood police in Surrey Heath by joining your local Neighbourhood Watch scheme or by forming a new Watch in your road or street.
To find the nearest Watch scheme to you see:
If there is no Watch scheme in your road and you would like to form a new Watch, please contact the appropriate Area Coordinator listed below.
Camberley Ward.  This Watch covers the following areas: St Pauls, Old Dean, Town, St Michaels Watchetts. The Camberley Area Coordinator is Alan Hitchcock
Frimley Watch.  This Watch covers the following areas: Frimley, Frimley Green, Mytchett, Deepcut, Heatherside, Parkside, Heathside, Cheylesmore.  The Frimley Area Coordinator is Martin Shorten
Lightwater Watch.  This Watch covers the following areas: Lightwater, Bagshot, Bisley, Chobham, West End and Windlesham. The Area Coordinator is Mike Potter

We are dedicated to keeping the communities in Surrey safe, and we want to keep you as up to date as possible.  We are encouraging people to stay up to date with what we are up to by following us on as many of our social media’s as possible.  You can follow us on Facebook, Twitter, Instagram and Snapchat, all at @SurreyPolice. You can also follow your local ‘Beat’ pages as well as our main page, so that you can be kept up to date with what’s going on in your local area.

Perhaps you know someone who could benefit from being In The Know?  As you well know, it’s quick and easy to sign up and register areas of interest as well as certain crimes you may want to be kept up to date about i.e. shed related crimes, burglaries, vehicle crimes and more. If you know someone who wants to be kept up to date with what’s going on in their area, why not suggest they sign up to In The Know.

We want to be able to reach as many people as possible, to keep you up to date with what’s going on in your area as well as ways to contact us and how to contact our partner agencies, such as Stop Hate UK, Action Fraud, Country Watch and more.
Find us on our Facebook, Twitter, Instagram, Snapchat at @surreypolice.


In the year ending September 2017, the average crime rate in Surrey Heath was the same as the average crime rate across similar areas.  See the link to view the evidence:
Police in Surrey Heath continue to work to cut crime, but they cannot fight crime alone.  They need your support.  Your Surrey Heath Neighbourhood Team is there to listen to your concerns and act upon the issues that matter to you most in order to help you feel more confident in your community.  Details of the Surrey Heath Neighbourhood Team can be found here:  This link also provides you with the latest news from the police in Surrey Heath.
For more detail on your local neighbourhood team including the local PCSOs, their local priorities, the local crime statistics map and a stop and search map please follow the links below:
Camberley Town and St Pauls
Old Dean, St Michael’s and Watchetts:
Frimley, Heatherside and Parkside:
Mytchett, Deepcut and Frimley Green
The Six Villages:
If you have any information to give to the police on crimes in your area or wish to discuss issues that relate to crime in your area, the Surrey Heath Neighbourhood Team can be contacted as follows:
Police Station Surrey Heath Borough Council, Surrey Heath House, Knoll Road, Surrey Heath, Surrey GU15 3HD
Phone 101

Reporting a crime.  If you’ve witnessed or been the victim of crime, please report it. It will help us to bring the offender to justice and make sure this doesn’t happen to anyone else.
Reporting anti-social behaviour.  Antisocial behaviour can have a lasting impact on neighbourhoods and communities as it often leads to an increase in crime, particularly violence and criminal damage. If you’ve witnessed antisocial behaviour of any kind, find out how to report it at:
Reporting lost and found property.  If you’ve lost or found property in a public place, we may be able to help:
Reporting neighbour disputes.  Disputes between neighbours can be caused by a variety of reasons. If it involves an assault or threat of violence, a breach of the peace or criminal damage it is a police matter. Call 101 or call 999 in an emergency. For further details on how to report neighbour disputes see:
Reporting road traffic collisions.  If you are the driver of a vehicle involved in a road traffic collision and owner / insurance / vehicle details were not exchanged at the scene OR you sustained an injury, you must report the incident in person at a police station as soon as possible and within 24 hours. You are legally obliged to do this.  For further details on reporting non-urgent traffic accidents see:
Reporting a sounding alarm.  If an alarm sounds and there is evidence of criminal activity underway or you see something suspicious call 999. Don’t be tempted to put yourself in danger by making checks yourself.  Unless there is suspicious activity the police will not attend.  If an alarm persistently sounds and it becomes a nuisance you should contact your local council who may send an Environmental Health Officer.
Reporting lost or stolen vehicles. If your car has gone missing, please report it at:
Report Fraud.  Anyone can find themselves the victim of fraud. If you suspect you may have been scammed or involved in fraudulent activity, or have information about a possible fraudster, find out who to contact at:
Submission of CCTV images.  If you have CCTV footage of suspicious persons in relation to burglaries, vehicle crime, shed breaks etc, please share them with us via the following email address
If you are receiving this information from the Police having been forwarded by a member of In the Know, why not join yourself.  You can keep in touch with what’s happening in your local area by signing up for information from .  From the Police you will receive witness appeals, crime updates and prevention advice, and news about what is going on in the parts of Surrey that interest you.
Everything happens in a community – make sure you know what is going on in yours.  It is specific to your interests and local area; from reliable sources; and you’re in control of how often you are contacted and who you receive information from.
Available information providers
Only licenced Information Providers are able to send messages and you control if they are able to see your details or not.  Below are the currently available information providers for you to receive information from.  You will only receive information from the information providers you select on registration.
Angling Trust.
British Oil Security Syndicate (BOSS).
Fire & Rescue Service
Local Authority.
Neighbourhood Watch.
Office of the Police & Crime Commissioner.
SGN (Gas Emergency Service).
The Police.
Action Fraud (National Fraud Intelligence Bureau).

Message Sent By
David Howie (Surrey Police, Community Engagement Volunteer, Surrey Heath)

Detailed police response to Traveller Incursion in Windlesham

In the Surrey Heath Neighbourhood Police Communique Issue 66 Inspector Bob Darkens comments on the, successfully resolved, traveller incursion on the Field of Remembrance [FoR] in Windlesham. The Communique provides extensive details on police powers in relation to traveller incursions.

Sadly to prevent further incursions heavy concrete barriers have been placed in front of the entrance to the FoR car park. Yet another inconvenience to local residents, where the car park, and entrance to Lightwater Recreation Ground and the Briars Community Centre in Lightwater are similarly barriered.

Traveller incursion at Windlesham’s Field of Remembrance

Inspector Bob Darkens has added some detail regarding the use of police powers in relation to the recent unauthorised encampment at the Windlesham Field of Remembrance.  As an ex-military man, he was very aware of the iconic status of a site such as the Windlesham Field of Remembrance and the place it holds in the community.  In addition, the level of feeling in the community was clear to see.

The presence of the travellers in these circumstances denied the public the use of this community asset as well as the emotional impact it caused.  He had to balance the rights of the travellers against the rights of the community.  The people involved had been removed from other sites in the locality in accordance with relevant legislation and they had made it clear that they would remain until forced to go – a process which can take some time.  This was not a situation he was prepared to accept and it was his opinion that the criteria for utilising s61 powers (Criminal Justice and Public Order Act 1994) was reached in these circumstances.

He would like to add that each and every encampment is assessed on its own circumstances and a number of factors do have to be considered.


Following the recent incursion by travellers at the Windlesham Field of remembrance, it is opportune for a repeat of the information proved in the summer of 2017 to help the public understand the powers that the police have in such circumstances.

The Equality Act 2010 makes it unlawful to treat someone less favourably because of a range of protected characteristics, including race, nationality or ethnic or national origins. The following of a nomadic lifestyle is lawful, indeed it is a culture that is recognised and protected through legislation. Romany Gypsies and Irish Travellers have been granted protection under the previous Race Relations Acts. The Public Sector Equality Duty applies to the police and places a duty on constabularies to have due regard to the need to eliminate unlawful racial discrimination and promote equality of opportunity and good relations between persons of different racial groups.

Continue reading

Police Advice: Property Marking Kits

In Communique No.39 from Surrey Heath Neighbourhood Police Team, circulated by David Howie (Surrey Police, Community Engagement Volunteer, Surrey Heath), it offers advice on forensic property marking kits,

As you will know from Surrey Heath Police Communique No37, Surrey Police have begun the roll out of thousands of forensic marking kits for residents to use to reduce burglaries.  The SelectaDNA packs consist of a bottle of clear liquid which carries its very own unique synthetic DNA code which is only visible under ultraviolet light.

The product can be used to mark your valuable items such as TVs, laptops, iPads, games consoles, musical instruments, tools, jewellery and antiques.  It takes seconds to apply the liquid and it is virtually impossible to remove.  Marked property is then registered onto a secure police and insurance approved national database which proves ownership and allows recovered items to be traced back to the owner.  By marking your property and displaying the orange window stickers warning that property is DNA marked, criminals will be deterred from targeting protected homes.

At Surrey Heath, we have over 800 SelectaDNA kits to distribute which will be given primarily to those in burglary hot spot areas.  However, if you are not within one of these areas, you can take advantage of a 50% discount on one of the kits, with free P&P by visiting and using the discount code DNASURREY50 to order a kit for just £29.75.

In Surrey Heath, recent burglary hotspots have been identified and members of the Surrey Heath Neighbourhood team will be doing letter drops in the affected areas over the next few days in those areas which have been identified as having been targeted for burglary in the past few months.  These letter drops will invite those contacted to apply for a kit which we will supply at Surrey Heath House and demonstrate what they need to do with them.

If anyone has not received a letter through the door within a fortnight, they will have not been chosen for the initial issue.  Once it is clear how much take up there has been, Surrey Heath Police will be in a better position to widen the catchment area and re advertise the availability of the free kits until such time as they have all been issued.

Surrey Police and Neighbourhood Watch – March 2018 newsletter

This newsletter is circulated by Martin Stilwell (NHWN, MSA, Surrey). To expand the newsletter, click on the upward facing arrow at the bottom of the image below.

Police statement on closure of police front counter in Camberley

A message from Surrey Police Community Engagement Volunteer, David Howie, on the closure of the Police front counter in Camberley Surrey Heath, in the latest InTheKnow Surrey Heath Police Communique.

As previously reported, on 31 March the police front counter at the Surrey Heath Borough Council offices will close.  The yellow phone outside the council offices will remain, and the police can be contacted via 101 or In an emergency please always dial 999.  The nearest front counters to Camberley will now be at Woking or Guildford Police Stations and will be open from 8am to 10 pm.  In emergency situations please always ensure that 999 is dialled.

Inspector Bob Darkens has provided the following statement in response to some adverse comments received: “The simple facts are that Surrey Police have a huge financial hole and there have to be some very difficult decisions made in order that we may maintain vital services such as safeguarding the most vulnerable.

“The footfall at all the front counters has been investigated and there isn’t the demand to justify the continued existence of a front counter in this location at this time.  Having spoken to my colleague who works at the front counter, some days she gets as few as four callers a day and some of those are not for Police related matters.”

“With other means of contacting the Police available, the decision has been made to close those counters with little usage in order to be more efficient.  The decision wasn’t taken lightly but is a direct result of current financial constraints.”

Police Advice: Christmas Safety Tips

In a Surrey Heath Neighbourhood Police Team Communique No.26, they offer these 24 crime prevention tips for Christmas,

Be safe at home

1. Keep your home secure Make sure that you’ve secured all outside doors and windows and, if going out and you have a burglar alarm, make sure it’s set.

2. Store gifts well out of sight until Christmas Day.

3. When going out, user timer switches. To turn switches on when it gets dark – don’t forget bedrooms.

4. If going away. Don’t close your curtains in the daytime, unless a room is clearly a bedroom. Ask a trusted friend to close them for you when it gets dark. They can make your house look occupied in your absence and even park their car in your drive. The best burglary deterrent is to make your house look occupied at all times.

5. Cancel your milk order if you are going away.

6. A plug-in timer for the radio would make it sound as if someone is at home. Tune the radio to a station that has more talking than music.


Be safe when parked at home

7. Don’t leave the engine running.  On cold mornings, never leave your vehicle unattended with the engine running to warm it up or defrost the windows. So many cars are stolen this way it has a name – frosting!

8. Use locking wheel nuts on alloys.  Fit locking wheel nuts, as alloy wheels are often a target for car thieves.

9. 10. & 11. Don’t leave car doors or windows open and remember to lock all car doors. Close and lock all doors and secure windows every time you leave the car unattended.

12. Don’t park cars where they’re hidden from view.  If you can’t park in a garage, try and park your car where you can see it from a house window. Do not park it behind high walls or bushes.

13. Use security lights on outside walls.  Thieves don’t like working in the light where they can be detected.

14. Remove your in-car electronic equipment.  These are the most sought-after items in your car. With satnavs remember to remove suction pads, and wipe away any tell-tale marks as thieves will look out for these.

15. Keep fuel caps locked.  You should have a fuel cap which locks.

16. If you have a garage, use it.  Always lock your car and garage or try to park in a well-lit, open place.


Be safe when leaving your car

17. Don’t leave anything on display in your car.  At this time of year make sure any presents are kept well out if view. Even an old coat on the back seat is a temptation for someone to ‘smash and grab’.

18. Do not display personal information in the car.  eg. private mail or documents with your address on it.

19. Don’t keep car registration documents in the car.  Having access to your car registration documents makes it easier to sell on your car illegally.

20. & 21. Take all your belongings with you when you leave the car and shut your glove compartment.  Never leave any of the following on display, as they are all particularly attractive to car thieves: mobile phones; laptop computers; credit and debit cards; cash.

22. Use a steering wheel lock.  Mechanical immobilisers, such as steering-wheel locks, are a good alternative to electronic immobilisers.

23. Security etch windows.  Consider having your car’s registration number, or the last 7 digits of your Vehicle Identification Number (VIN) etched onto all glass surfaces – including the headlamps.

24. Don’t leave your keys in the ignition.  When you leave your car, always remove the ignition key and lock all doors. Follow this routine all the time, even when filling up with petrol or just popping into the shop.

Good News from Surrey Heath Neighbourhood Police Team

David Howie (Surrey Police, Community Engagement Volunteer, Surrey Heath) sends this communique from Surrey Heath Neighbourhood Police Team.

    • Property Closure.  70a Bagshot Green was closed by police on Saturday 4th November and after a quick court hearing on Monday 6th November the case has been adjourned until 13/11/2017 where a full closure hearing will be heard.  The closure has come about due to on-going reports of ASB and drug activity linked to the property.  This is the 8th property closure in which the Surrey Heath NT have completed in this calendar year and is another example of showing how we will robustly deal with ASB.
    • Male charged with theft.   A male has been charged with one count of theft from the BP fuelling station, West End which was committed in October.  The male is due to be sentenced on 05/12/17 and after being found guilty of a number of thefts only the week prior.  Effecting the arrest quickly and efficiently has meant he will be back before the court soon.
    • Female charged with MOWP.   A female has been reported with two counts of MOWP (Making Off Without Payment) from the BP fuelling station, Bagshot which were committed in early November.  The female was arrested and reported for the offence which will subsequently see her in court in the near future
    • Arrest on Warrant.   A local Camberley man who is known to evade police was arrested on warrant on 09/11/17 after being spotted by local PCSOs.  The male will remain in police custody and placed before the next available court.
    • Male arrested on suspicion of Burglary.  A Camberley man was arrested on suspicion of burglary on 10/11/17 after being located by local PCSOs.  The male remains in police custody where an investigation is on-going.
    • Female removed from The Square (formerly the Mall, Camberley).  A female was removed from The Square, Camberley after being abusive and threatening to The Square Security on 09/11/17.  Evidence was gathered by the local team whilst the female was interviewed by officers from the Area Patrol Team. The matter is under investigation with a positive outcome appearing likely. 

Surrey Heath Police crime bulletin: November 2017

Surrey Police Community Volunteer, David Howie, reports on recent thefts, burglaries, and criminal damage in Surrey Heath, in the latest InTheKnow Bulletin for Surrey Heath.
  • Camberley: Burglary – nothing to report
  • Crime No.45170120406 – On 30/10/2017 at 18:00, in Obelisk Way, Camberley. Suspect has caused damage inside of SUE RYDER CARE and has been arrested (Under investigation)
  • Crime No.45170120644 – Between 27/10/2017 from 08:15 to 30/10/2017 at 17:00, in Mardale Camberley. Superglue put into garage lock causing damage to the lock.
  • Crime No.45170121183 – On 31/10/2017 at 18:15, in Moorlands Rd, Camberley. Have banged repeatedly on victim’s front door shouting “we want sweets”. Victim has not responded, so have thrown red liquid over door, staining it.
  • Crime No.45170121590 – Between 31/10/2017 from 17:00 to 01/11/2017 at 15:15, in Springfield Rd, Camberley. Passenger window of a Nissan Juke, behind the driver’s, has been smashed.
  • Crime No.45170121909 – On /11/2017 from 21:00 to 23:59, in Moorlands Road, Camberley. Criminal damage caused to Peugeot Partner vehicle – wing mirror pulled off.
  • Frimley: Burglary – nothing to report
  • Crime No.45170121258 – Between 31/10/2017 from 18:10 to 01/11/2017 at 08:15, in Denton Way, Frimley. During hours of darkness have caused damage to Peugeot 107 in the form of scratches along 2 door panels and numerous long scratches to the bonnet.
  • Crime No.45170121560 – On 31/10/2017 from 19:00 to 21:00, in Frimley High Street, Frimley. BMW 118 has been scratched with an implement.  (Under investigation)
  • Crime No.45170120156 – On 23/10/2017 at 11:27, in Scarlet Oaks, Camberley, Frimley. Over a period of a week whilst parked on road, entry to a white ford transit van has been gained by attacking lock on o/s/f door lock and tools removed.
  • The Six Villages: Burglary – nothing to report
  • Crime No.45170119516 – On 28/10/2017 from 02:45 to 15:38, in Church Rd, West End. Damage to Fiat 500 motor vehicle parked on drive.
  • Crime No.45170119502 – On 28/10/2017 at 11:50, in Guildford Rd, Lightwater. Suspect has caused criminal damage to victim’s wing mirror of his Landrover Discovery in an unprovoked attack. (Under investigation)
  • Crime No.45170120638 – Between 24/10/2017 from 09:00 to 25/10/2017 at 06:00, in Benner Lane, West End. Have painted graffiti on duck house- “GF Gang” in 7 inch tall white letters.
  • Crime No.45170121445 – On 31/10/2017 from 22:35 to 22:45, in Poplar Ave, Windlesham. Damaged caused to property after persons thrown eggs leaving marks which cannot be removed without professional assistance therefore financially affected – no lines of enquiry.
  • Crime No.45170121663 – On 01/11/2017 at 12:00, in Oakwood Rd, Windlesham. Padlock for landlord’s shed has been broken. Not known whether entry has been gained or if anything has been stolen.

Police advice: What safe should you get?

In a further section of the Surrey Heath Neighbourhood Police Team Communique, October 2017 Issue 17 is extensive advice on safes from Mike Jones and Stephen Cake, entitled ‘What safe should you get?’

This all depends on what you want to keep in it, the volume of items you want to put in it and the overall value.  There are three standards that relate to safes which are discussed below and these are used to test their performance and provide us with resistance grades, which are in turn used by insurers to determine how much cash and jewellery they are willing to cover for a particular safe.  As a rule of thumb, if a safe has a cash rating of £2,000 it can be used to store £20,000 worth of jewellery, ten times the cash rating.  So if the cash rating is £4,000 then it’ll be good for £40,000 worth of jewellery and so on.

The installation of a safe is critical to its performance and so insurers invariably require a professional installation before they will offer cover and this will inevitably add to the overall cost.

DIY or professionally installed safes?

DIY installed safes
Wall safes, floorboard safes, under floor safes and free-standing safes are all available from DIY stores, but a wider choice (many with cash ratings – see below) will almost certainly be available from an on-line retailer.  However, if you want the contents to be covered by your insurance company and the value of those contents exceeds the levels of the basic home insurance policy, the insurer will probably insist that the safe is both certificated to a specific cash rating and is installed by a professional.

Professionally installed safes
If you run a cash rich business from home or you have a lot of valuable jewellery this website recommends that you order a safe from a specialist safe retailer or manufacturer who also offers an installation service, or from a locksmith who is a member of the Master Locksmiths Association or Secured by Design   In this way you can be confident that the safe will have the correct cash rating and that your insurer will cover the risk.  Some insurers may give you a list of companies from which to buy your safe.

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