Surrey Heath joins with other Surrey Councils for new waste contract

Surrey Heath Borough Council announce that they’re joining with other Surrey Councils in a new waste contract,

Residents in Surrey Heath, Elmbridge, Mole Valley and Woking are to receive an improved waste and recycling collection service thanks to a new joint waste collection contract.

As well as a better service, the contract with Amey will save taxpayers across the four authorities more than £2 million a year. It is the first contract of its kind in Surrey, and was part-funded by the Surrey Waste Partnership and supported by Surrey County Council as the waste disposal authority.

The contract covers all aspects of waste collection including household waste, recycling, chargeable garden waste, recycling banks, clinical waste, replacement bins and the opportunity to introduce a commercial waste service. It will also include street cleaning and associated activities including street sweeping, bin emptying, graffiti removal, and fly-tipping and fly-posting clearance. The contract will last for 10 years, with the option to extend.

Residents will continue to receive the same fortnightly recycling and waste collections as they do currently with weekly food waste collections.

Improvements, which will be introduced when the new contract begins in each area, include:

  • A weekly collection of clothes, home textiles and small electricals.
  • An improved bulky waste service, including a collection from inside homes.
  • New collection vehicles with enhanced safety features like 360 degree cameras.
  • New technology which will give residents the latest information on their collection.
  • A 24-hour contact centre operated by the contractor.

Additionally, food waste will still be collected on the same day each week as waste or recycling, but it may be at a different time as it will be collected by a separate vehicle. If other changes are necessary, such as altering collection days, they will be communicated well in advance to avoid any confusion or inconvenience.

The contract will have a staggered start depending on when each council’s current contract ends. The earliest is Elmbridge in June 2017, followed by Woking in September 2017, Surrey Heath in February 2018 and Mole Valley in August 2018 for waste and recycling and April 2019 for street cleaning. Other Surrey councils have the opportunity to join as the contract progresses.

Cllr Vivienne Chapman, Chair of the Joint Waste Collection Services Committee and Surrey Heath Portfolio Holder for Community, said: “This is a great result for the residents of the four councils in the contract. By working together, we’re able to deliver an improved waste and recycling collection service, while freeing up substantial sums of money to spend on the services which people value the most.”

Andy Milner, Chief Executive of Amey, said: “We are delighted to be named as preferred bidder for the Surrey Waste Partnership. This announcement sees us build on our reputation as a trusted and innovative provider of high-quality local waste collection services. We are committed to working closely with these councils to meet their sustainability and environmental objectives, while providing a first-rate service for local residents.”

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